How Amber Pang Parra Cut Medical Record Processing Time and Started Recovering More for Her Clients
One managing partner. A national docket across 25+ courts. Medical records that once took months to process, now completed in under a day.
Amber Pang Parra, Esq.
Managing Partner at Justinian & Associates
Published
Interviewed by
Evan Song, Client Success Manager
medical record processing turnaround (was months)
client records processed in a single litigation
active courts managed simultaneously
to update clients on case status (was 6-12 months)
Overview
One Attorney. Thousands of Records. A Practice That Can't Afford Mistakes.
Our client, Amber Pang Parra, is the Managing Partner at Justinian & Associates, a Texas-based plaintiff law firm serving a national clientele. Amber is the firm's sole attorney, leading a team that typically ranges from 12 to 15 paralegals and legal assistants depending on caseload.
The firm handles pharmaceutical and medical device mass torts in roughly 25 to 27 courts at any given time, alongside a nationwide immigration practice and a nationwide VA disability practice. Every area of law the firm practices is records-intensive, with individual client files running to thousands of pages of medical documentation.
After adopting Anytime AI, a legal AI platform built for plaintiff personal injury and complex litigation law firms, Amber was able to address the firm's most resource-intensive challenge: processing, organizing, and building accurate medical chronologies at scale across 25+ active courts. Anytime AI automatically OCRs uploaded records, builds pinpoint-cited chronologies linked directly to source documents, and flags record gaps, all without pre-processing or dedicated hardware.
The platform is now a core part of the firm's daily workflow, supporting medical chronology building, early case evaluation, and record gap analysis across her entire docket.
The Challenge
Thousands of Pages. One Wrong Citation. And You'll Find Out in Deposition.
For a firm managing thousands of client files across multiple courts, medical records are the foundation every case is built on.
At Justinian & Associates, a single client file can contain 4,000 to 8,000 pages of documentation, and the firm carries hundreds or thousands of active clients at any given time. Processing those records, organizing them, building accurate chronologies, and doing all of it at scale across 25 or more active courts created a pressure that even a well-resourced team could not resolve through effort alone.
Records Volume That Outpaces Any Team
Each client file at Justinian & Associates can run to 4,000 to 8,000 pages. Across hundreds or thousands of active clients and 25-plus courts, the time to OCR, process, and organize those records had become one of the firm's largest ongoing costs.
Layers of Review That Still Left Gaps
The firm tried every available approach: an AI-assisted summary in the case management system, in-house paralegals, contracted paralegal services, and dedicated AI chronology tools. None produced the citation-level accuracy the firm needed for deposition work.
Errors That Surface at the Worst Moments
A lightweight tool works for early case assembly. Accuracy problems don't announce themselves during document review. They surface in deposition, when there is no good time to respond.
“I have handled thousands of cases where I and my team have ordered, organized, and reviewed many thousands of pages of medical records. This is the single most time consuming part of our workflow….
No matter how meticulous our preparation, we sometimes missed things or had treatment dates or providers down incorrectly. This typically arises in deposition, which makes it extremely difficult to respond.”
Amber Pang Parra, Esq.
Managing Partner at Justinian & Associates
The Turning Point
Why Amber Spent Months Searching Before Choosing Anytime AI
Amber had been an early adopter of legal technology throughout her career. When she recognized that existing tools were not meeting the accuracy standard her cases required, she began a systematic search. She spent months evaluating solutions, speaking with companies, and testing tools before a referral from a technology-forward colleague pointed her toward Anytime AI.
The referral was enough to get a meeting. What made the difference was what happened in it. Amber arrived already knowing the field well. What she had not encountered elsewhere was the depth of technical knowledge and product understanding the Anytime AI team brought to the conversation. The difference was clear enough that the decision did not take long.
“I had already spent several months testing different solutions, speaking with different companies, and investing time and research to find the best solutions out there….
AI is not just a catch phrase being used to market this product, and the product engineers at Anytime AI demonstrated a level of deep understanding I did not see elsewhere.”
The Solution
From Months of Processing to Under a Day, With More Recovery to Show for It
The efficiency gains at Justinian & Associates are significant. Processing that once required months, covering record requests, OCR, chronology building, and provider verification, now takes under a day. In one large litigation, the firm had approximately 400 client record sets to process on the court's timeline rather than its own. Amber ran them through without hesitation.
The deeper impact shows up in case value. In mass tort matters, an Extraordinary Injury Fund (EIF) represents additional settlement recovery for clients who can demonstrate particularly severe injuries under very specific, exacting criteria.
By harnessing medical evidence more effectively with Anytime AI, the firm qualified more clients for EIF claims than in previous litigations, with successful outcomes in almost all of them. Additional recovery for the client. Additional fees for the firm. No additional cost.
01
Automatic OCR and Record Organization
Medical records upload directly into Anytime AI and are immediately OCR'd, no pre-processing or dedicated hardware required. The platform organizes records, deduplicates entries across multiple versions from different facilities, and flags inconsistencies for review.
02
Pinpoint-Cited Medical Chronologies
Every entry in an Anytime AI medical chronology links directly to the exact excerpt in the source record. Amber's team can verify any citation instantly and use Talk to Teddy, the platform's agentic AI, to clarify or deepen any finding.
03
Gap-Finding and Provider Identification
The platform extracts provider names, CPT codes, ICD codes, and billing information from across a full record set, surfacing missing records and resolving the common confusion of similarly named hospitals and provider systems.
04
Early Case Evaluation with Talk to Teddy
After building a chronology, Amber uses Talk to Teddy to run an initial case evaluation. Potential causes of action, legal vulnerabilities, and evidence gaps surface in the first pass, before she narrows the focus to a specific theory of liability.
“Anytime AI is lightning fast. I don’t have to mess with OCRing documents, which can be difficult with medical records because of images….
I used to actually have one or two computers that did nothing but OCR records, because it took so long. And then they would still fail. I’d still have errors. I do not have that issue anymore.”
The Results
From Months of Processing to Under a Day, With More Recovery to Show for It
The efficiency gains at Justinian & Associates are significant. Processing that once required months, covering record requests, OCR, chronology building, and provider verification, now takes under a day. In one large litigation, the firm had approximately 400 client record sets to process on the court's timeline rather than its own. Amber ran them through without hesitation.
The deeper impact shows up in case value. In mass tort matters, an Extraordinary Injury Fund (EIF) represents additional settlement recovery for clients who can demonstrate particularly severe injuries under very specific, exacting criteria.
By harnessing medical evidence more effectively with Anytime AI, the firm qualified more clients for EIF claims than in previous litigations, with successful outcomes in almost all of them. Additional recovery for the client. Additional fees for the firm. No additional cost.
Medical record processing turnaround
What once took months, from OCR through completed chronology and provider verification, now takes under a day, even across large client sets and complex multi-source records.
Client records processed in one litigation
On one large matter, the firm processed around 400 individual client record sets on the court's schedule, with no additional staffing and no delays.
Added headcount for record processing
Despite handling more cases in less time, the firm has not needed to bring in extra staff for record processing. The team is leaner, and the work output is higher.
“It does not replace my analysis. What it does is it focuses my analysis…. Anytime AI is allowing me to handle, review, and work up cases in a fraction of the time and to do so more thoroughly with an eye towards litigation.”
Amber Pang Parra, Esq.
Managing Partner at Justinian & Associates
The Transformation
How the Records Workflow Changed at Justinian & Associates
Before Anytime AI
Records OCR'd on dedicated hardware, taking days and producing frequent errors
Chronologies built across multiple layers of human review, with accuracy gaps that surfaced in deposition
Provider identification confounded by similarly named hospitals and care systems
Record gaps discovered during deposition preparation, not before
Case status updates to clients delayed by 6 to 12 months of record processing
After Anytime AI
Records automatically OCR'd on upload, in minutes, without dedicated hardware
Pinpoint-cited chronologies built by AI and verifiable at every entry before deposition
Provider names, CPT codes, and ICD codes extracted and disambiguated automatically
Record gaps surfaced systematically during early case evaluation
Case status updates available within days of receiving records
Why It Works
Why Justinian & Associates Made Anytime AI Their Standard
For a records-intensive practice, the distinction that mattered most was not speed. It was trust.
General AI tools can process documents quickly. What Anytime AI delivered was citation-level accountability: every entry in a medical chronology linked to the exact excerpt in the source record. For Amber, that was the bar she needed to clear before AI-generated work product could go in front of a client, a deposition, or a judge.
“Every single citation has a pinpoint cite. I'm ensuring there's no hallucinations, no errors, and if something is being interpreted incorrectly, I can interact with the records using Talk to Teddy to find or clarify things.”
Amber Pang Parra, Esq.
Managing Partner at Justinian & Associates
The other factor was fit. Amber had already built systems and practices that worked for her firm's multi-docket structure. She needed a platform flexible enough to work alongside them, not replace them.
The Anytime AI team worked with her to understand her specific docket before configuration, and the product has continued to grow since adoption. That combination of initial partnership and continuous updates is part of why the firm treats Anytime AI as a long-term standard rather than a trial.
"Anytime AI worked with me to understand my docket and what I do with my team, so that their tools could best serve a multi-practice, high-volume firm with a national clientele and some very particular needs…
Anytime AI is flexible enough to work with and supplement what I already have, without severely impacting my working taskflows.”
Amber Pang Parra, Esq.
Managing Partner at Justinian & Associates
The Bottom Line
What Becomes Possible When the Records Work For You
For Amber Pang Parra, the breakthrough was not faster document processing. It was being able to trust that the evidence her cases rest on has been handled with the rigor the work demands.
Citation-backed chronologies that hold up in deposition. Gaps found before they become problems. Case evaluations that sharpen strategy rather than replace it. The efficiency gains compound from there: a leaner team, faster client communication, and the capacity to grow without adding headcount.
For firms specializing in complex litigation, Anytime AI is purpose-built not just to process volume, but to turn evidentiary depth into better verdicts and more funds recovered for clients. As Amber puts it, the case for AI is not complicated: "If you do not use AI, you are doing your clients a disservice. In order to provide the best legal services, it's important that we utilize available technology."
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