Select some of this text to see the custom selection colors.

Dave Maxfield Uses AI in Insurance Bad Faith Cases

Turning thousands of pages into winning narratives, and transforming a solo practice into a competitive powerhouse.

Dave Maxfield, Esq.

Founding Attorney at Dave Maxfield Consumer Protection Law

Faith Potter, partner at law firm Restore the Child, PLLC, specializing in advocacy for vulnerable minors in cases across all federal and district courts.

25+

25+

Years of Experience

70%

70%

Less Time Reviewing Documents

> 1 hour

> 1 hour

per Case Timeline

~240

~240

Hours Saved per Year

25+

Years of Experience

70%

Less Time Reviewing Documents

> 1 hour

per Case Timeline

~240

Hours Saved per Year

Overview

Dave Maxfield has spent over 25 years fighting for policyholders in some of the most complex insurance bad faith cases in the country. Based in South Carolina, he has built a solo practice with a reputation for punching well above its weight, including securing one of America's highest punitive damage verdicts against a creditor.

Dave is also a co-author of the ABA bestselling book The Lean Law Firm and a national speaker on law and technology. He knows how to run a lean, efficient practice. But even with that foundation, he faced the structural disadvantage every solo practitioner knows: when insurance defense teams have four associates on a document set, one attorney working alone simply cannot keep up.

AI changed that equation.

The Challenge

Insurance bad faith cases are document-heavy by nature. Every claim generates adjuster notes, policy documents, call logs, emails, billing records, and internal communications, often running into thousands of pages spanning months or years of activity.

As Dave put it: "These cases involve huge volumes of claim file material... You've got hundreds or thousands of pages that have to be digested, analyzed, and turned into a story the jury can understand."

For a solo practitioner, the traditional review process created a compounding set of disadvantages that went beyond simple inconvenience.

Content Time Disadvantage

Insurance defense teams could assign three or four associates to divide a document set and complete analysis in days. Working alone, Dave faced weeks on the same material, with the clock never stopping.

Content Strategic Risk

Under that kind of time pressure, critical patterns got buried. Key evidence could surface too late. Deposition prep got rushed. The sheer volume made it hard to see the case clearly, let alone build the strongest version of it.

Content Personal Cost

Weekends consumed by document review. Missed family time. Higher stress and burnout risk. Less bandwidth for strategy and client counseling. The grind was real, and it was unsustainable.

"The problem is you can't see the patterns quickly enough. You're working so hard to get through the material that you might miss what's most important."

Dave Maxfield, Esq.

Founding Attorney at Dave Maxfield Consumer Protection Law

The Turning Point

Dave did not adopt AI without hesitation. Like most experienced litigators, he was skeptical, especially about accuracy in high-stakes litigation where mistakes have real consequences for real clients.

What shifted his thinking was the combination of legal-specific AI training and built-in verification capabilities. This was not a generic tool being retrofitted for law; it was built with the rigor that litigation demands. Once he put it to work on actual case files, the results were immediate.

"What this lets you do is take all those hundreds of pages and, in minutes, have a coherent timeline that shows exactly what happened and when."

Dave Maxfield, Esq.

Founding Attorney at Dave Maxfield Consumer Protection Law

Dave Maxfield, Esq.

Founding Attorney at Dave Maxfield Consumer Protection Law

The Solution

The shift was not incremental. It touched every part of how Dave works, from the first day of discovery through the final day of trial.

01

Timeline Analysis

Hundreds of pages of claim file material condensed into a clear, comprehensive chronology. In minutes. The kind of timeline that would have taken days to build manually is ready before the morning is over.

02

Pattern Recognition

AI surfaces connections between events, communications, and decisions that would be easy to miss in a manual review. As Dave explained: "It's not just speed. It's about finding the stuff you wouldn't have found otherwise. That's the real value."

03

Document Cross-Referencing

Advanced relationship mapping across entire file sets means nothing falls through the cracks. Events, communications, and decisions are linked automatically, giving Dave a complete picture of how the claim actually unfolded.

04

Strategic Refocus

With document analysis handled efficiently, Dave's energy shifts from digging to building. More time on case theory, deposition strategy, and courtroom narrative. The work that actually wins cases.

"Instead of spending all my energy digging through documents, I can spend it building the case."

Dave Maxfield, Esq.

Founding Attorney at Dave Maxfield Consumer Protection Law

Dave Maxfield, Esq.

Founding Attorney at Dave Maxfield Consumer Protection Law

The Results

The shift was not incremental. It touched every part of how Dave works, from the first day of discovery through the final day of trial.

Hours

Hours

What used to take days now takes hours. Document review that once consumed entire weekends gets done before lunch, freeing up time for strategy, client communication, and preparation that actually moves cases forward.

Minutes

Minutes

Complex case timelines spanning months or years of claim activity are built in minutes rather than days. Complete, accurate chronologies are ready at the start of case work, not at the end.

More $

More $

Comprehensive case analysis and thorough early preparation lead to stronger evidence packages and better leverage at the negotiating table.

"What used to take me days I can now do in just a few hours."

Dave Maxfield, Esq.

Founding Attorney at Dave Maxfield Consumer Protection Law

The Transformation

Before and After: How AI Changed Dave's Practice

  • Weeks of manual document review per case

  • Critical patterns buried in document volume

  • Key evidence risked being discovered too late

  • Solo attorney vs. 3 to 4 associate defense teams

  • Exhausted weekends consumed by file review

  • Dreading complex, document-heavy cases

  • Limited bandwidth for strategy and client counseling

  • Hours of AI-assisted analysis per case

  • Hidden connections surfaced automatically

  • Comprehensive review completed well ahead of deadlines

  • Analytical parity with large defense teams

  • Work-life balance restored

  • Excited to take on the toughest cases

  • Strategic focus on case-winning insights

Why It Works

The real competitive advantage is not just speed. It is what the time savings unlock.

When Dave has a comprehensive case analysis early, he can develop multiple strategic approaches, prepare more thorough depositions, and most importantly, walk into the courtroom with a story rather than a stack of paper. Insurance bad faith cases turn on whether a jury can understand what the insurance company did and why it was wrong. Clarity wins. Raw data does not.

AI makes that clarity possible at a scale no single attorney could achieve manually, surfacing the narrative that was always buried in the documents and getting it ready for the people who can act on it.

"Jurors remember stories, not piles of paper. This turns all that raw material into a story they can actually understand."

Dave Maxfield, Esq.

Founding Attorney at Dave Maxfield Consumer Protection Law

Get Started

Ready to go deeper — and safer?

See how Anytime AI gives plaintiff firms the strategic edge

and the security their clients deserve.