Location:
NY or remote in the US

Type:
Full-Time

Department:
Sales/Marketing

Compensation:
Base $60k – $90k
+ Commission
+ Employee Stock Option Plan

About Anytime AI

At Anytime AI, we are building the Premier AI Legal Assistant for Plaintiff Lawyers, leveraging the most cutting-edge Generative AI technologies. We empower attorneys by automating essential workflows in personal injury cases, facilitating legal research, auto-drafting legal memos, and analyzing legal documents and medical records to expedite fact-finding. Our secure solution can responsibly help lawyers reduce up to 90% of manual efforts, enabling them to better serve their clients and positively impacting the lives of millions.

Position Overview

The Account Manager will play a pivotal role in ensuring client satisfaction, fostering long-term relationships, and driving customer success. This role requires a proactive approach to client engagement, strong relationship-building skills, and the ability to identify and address client needs. The ideal candidate is a self-starter with a passion for customer success, a track record of growing client accounts, and a desire to thrive in a fast-paced environment.

Responsibilities

• Client Relationship Management
  • Foster and maintain strong relationships with assigned clients, serving as their primary point of contact for all needs.
  • Ensure high client satisfaction by proactively addressing concerns and providing tailored solutions.
  • Regularly check in with clients to monitor satisfaction and identify opportunities for improvement.
• Account Growth
  • Identify opportunities to upsell and cross-sell additional Anytime AI products and services
• Onboarding and Training
  • Oversee client onboarding and provide personalized training to ensure seamless product adoption.
• Client Advocacy
  • Advocate for clients within the company by communicating their feedback to product and development teams.
• Issue Resolution
  • Resolve client issues promptly, coordinating with cross-functional teams to deliver swift resolution.
• Usage Analytics
  • Monitor product engagement metrics and generate actionable insights to drive adoption and ROI for clients.
• Reporting
  • Provide clients with regular reports on usage, performance, and ROI, highlighting areas of success and opportunities for further growth.
• Collaboration
  • Collaborate with sales, marketing, and customer support teams to align on business goals and ensure a unified client experience.
• Event Participation
  • Represent Anytime AI at trade shows, conferences, and industry events, engaging with attendees to discuss the product’s benefits and gather insights.

Requirements

• Bachelor or higher degree in Business, Marketing, or a related field (or equivalent work experience).
• Experience
  • 1-5 years in account management, customer success, or client relations.
  • Direct experience in legal tech or SaaS startup environments is strongly preferred
  • Familiarity with legal workflows, especially in personal injury cases, or experience working with attorneys is highly desirable
• Skills: Proven track record of managing and growing client accounts. Strong interpersonal and communication skills (written and verbal). Ability to understand client needs and offer tailored solutions.Familiarity with AI-based technology solutions
• Tools: Proficiency with CRM tools (e.g., Zoho, HubSpot) and customer support software.
• Results-driven: Demonstrated ability to deliver measurable results in customer acquisition, lead generation, and engagement.
• Collaboration: Strong interpersonal skills with the ability to work cross-functionally with sales and product teams.
• Adaptability: Thrives in a fast-paced startup environment and can pivot strategies when necessary.
• Time Zone Flexibility: Comfortable working with clients and teams across different U.S. time zones, ensuring timely communication and responsiveness regardless of location.

What We Offer

• Competitive Salary and Benefits: Including founding member stock options.
• Healthcare: Comprehensive medical, dental, and vision insurance plans for you and your family.
• Flexible Work Environment: Remote or hybrid options are available.
• Growth Opportunity: Be part of an innovative Legal AI startup experiencing rapid growth and shape the future of AI in the legal industry.
• Professional Development: Work alongside a talented team and gain exposure to multiple domains including Marketing, Product Management, and AI technologies.

Why Join Anytime AI?

If you’re passionate about business development in the AI and legal tech space and eager to make a significant impact in a high-growth startup, we want to hear from you! Join us in transforming the way lawyers work with AI-driven solutions.

Anytime AI is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.